Refund policy
Return & Refund Policy – Full Count Academy
Thank you for supporting Full Count Academy. We strive to provide quality training services, apparel, and baseball gear.
Training Programs & Memberships
All payments for training sessions, memberships, camps, clinics, and digital content are generally non-refundable once services have been scheduled or accessed.
Refund requests may be reviewed on a case-by-case basis at the discretion of Full Count Academy.
Merchandise Returns
Unused and unworn merchandise may be returned within 14 days of delivery for exchange or store credit. Items must be returned in original condition with all tags and packaging included.
Non-Returnable Items
The following items are non-returnable:
- Digital products or training videos
- Used apparel or equipment
- Customized or personalized items
- Sale or clearance items
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact Full Count Academy within 7 days of delivery with photos of the item and packaging.
Refund Processing
Approved refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.
Contact Information
For return or refund questions, please contact:
Full Count Academy
Phone: (870) 370-6957